B&N Confirms Nook Shipment Delay, Says Only “very small percentage” Affected
Dec 19th, 2009
The Barnes & Noble Senior VP of Corporate Communications and Public Affairs, Mary Ellen Keating, just confirmed to us that indeed some Nook orders were pushed back again. She claims that only a very small percentage of customers will not receive their Nook before Christmas though. B&N apparently offered affected customers both a holiday certificate in case the Nook was a gift and the $100 BN.com gift card we learned about from a commenter yesterday. It’s hard to feel sympathetic to B&N. The bookseller obviously misjudged customer demand from the start, but inventory and supply management should have seen this latest shipping problem a lot earlier.

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